Privacy Policy
Privacy Policy
Last Updated: 11/14/2025
Unique Treats (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, shop in-store, or communicate with us.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Personal Identification Information
- Name
- Phone number
- Email address
- Delivery address
- Billing details
1.2 Order & Transaction Information
- Products purchased
- Payment details (Note: We do not store complete credit/debit card details)
- Delivery instructions
1.3 Website & Technical Data
- IP address
- Browser type
- Device type
- Pages viewed and browsing behavior
- Cookies and similar technologies
1.4 Optional Information
Provided voluntarily by you:
- Special instructions or customization preferences
- Feedback, reviews, or survey responses
2. How We Use Your Information
We use your personal information to:
- Process and deliver orders
- Provide customer support and respond to inquiries
- Inform you about promotions, updates, or new products (only if you opt in)
- Improve our website, products, and services
- Prevent fraud or unlawful activities
- Enhance your shopping experience
We only use your data for purposes you have consented to or as required by law.
3. How We Store & Protect Your Information
We implement security measures to protect your data, including:
- Secure servers
- Encryption where necessary
- Restricted access to sensitive information
We do not sell, rent, or trade your personal information to third parties.
4. Sharing Your Information
We only share your data with:
4.1 Delivery Partners
To deliver your products efficiently.
4.2 Payment Processors
For secure payment transactions (we do not store full card details).
4.3 Service Providers
Such as website hosting, analytics tools, or SMS/email services.
4.4 Legal Requirements
If required by Sri Lankan law, court orders, or government authorities.
We ensure that all third-party partners comply with data protection standards.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve browsing experience
- Understand customer behavior
- Store preferences
You can change your browser settings to block cookies, but some features may not function properly.
6. Your Rights
You have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, contact us using the details below.
7. Data Retention
We retain your information only for as long as necessary:
- To fulfill the purpose it was collected for
- To comply with legal or tax obligations
- To resolve disputes or enforce agreements
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their content or privacy policies.
9. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the “Last Updated” date.