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Refund Eligibility
We offer refunds within 24 hours of purchase.
To be eligible for a refund, the item must be in its original condition and packaging.
Customized or personalized items may not be eligible for a full refund.
Types of Refunds
Full Refunds:
Customers receive the entire purchase amount back for returned goods.
Applies to items returned within the specified timeframe.
Partial Refunds:
In some cases, partial refunds may be issued (e.g., 50% refund).
Shipping fees or restocking charges may apply.
Credit Refunds:
Instead of cash, customers may receive store credit (e.g., gift cards).
Store credit can be used for future purchases.
Return Process
Contact our customer support at www.uniquetreatslk@gmail.com to initiate a return.
Provide order details and reason for return.
We’ll guide you through the return process, including shipping instructions.
Non-Refundable Items
Certain items are non-refundable:
Perishable goods (e.g., food items).
Custom-made or personalized items.
Gift cards or digital downloads.
Shipping Costs
Shipping costs are non-refundable unless the return is due to our error.
Damaged or Defective Items
If an item arrives damaged or defective, please notify us within 24h of receipt.
We’ll arrange for a replacement or issue a full refund.
Changes to Refund Policy
We reserve the right to update or modify our refund policy.
Any changes will be posted on our website.
